Mispronunciation

My aforementioned temp assignment is at a local hospital's VNA and hospice program. (VNA, for those not in the know, stands for "visiting nurse association.") This assignment has involved a lot of personal "firsts," like operating a Pitney-Bowes postage meter, stamping stacks of incoming mail with the date of receipt (which makes me feel oddly East German), and scheduling a UPS pickup.

This particular UPS pickup was an authorized return, and when I provided the representative with the return tracking number, she impressed me by telling me what company I was with. She did not impress me, however, with her reading.

"This is for the VNA and... um... ho-spice?" she asked.

I wonder--is Ho Spice like the Fifth Beatle?